My commitment
I will sometimes get things wrong. When I do, I fix it openly and quickly rather than quietly.
Accuracy matters more to me than avoiding embarrassment. If you spot an error, please tell me.
How to report an error
Email contact@galaxys360.com with:
- The URL of the article
- The specific passage you believe is incorrect
- What the correct information is, and a source if you have one
I aim to acknowledge every report within two working days and to correct verified errors as soon as they’re confirmed.
How corrections are handled
Substantive corrections — errors that change the meaning, facts, or conclusion of an article — are corrected in the text, with a dated correction note added at the foot of the article explaining what was wrong and what changed.
Minor fixes — typos, grammar, broken links, formatting — are made without a formal note.
Updates — where an article is expanded or amended because new information emerged, rather than because I was wrong, I add a dated update note. Updating is not the same as correcting, and I distinguish the two.
Retractions — if a story proves fundamentally wrong, I retract it. The article stays online with a clear retraction notice explaining why, rather than being deleted. Removing the evidence of a mistake is not a correction.
Rumours and leaks — coverage of unreleased products is speculative by nature. Where something reported as a credible leak is later disproven, I update the article to reflect the outcome.
What gets corrected
- Factual errors (specifications, dates, prices, model numbers, names)
- Misattributed sources or quotes
- Incorrect firmware versions, build numbers, or regional availability
- Misleading headlines that don’t reflect the article
- Broken or incorrect links
What I don’t remove
I don’t take down accurate, fairly reported articles because a subject, advertiser, or manufacturer dislikes them.
I also don’t remove articles simply because they’ve become outdated. Older pieces reflect what was known at the time and remain available for reference.
If you believe an article is inaccurate — not merely unflattering — use the process above and I’ll review it in good faith.
Right of reply
If you or your organisation is the subject of an article and believe it contains a factual error, contact contact@galaxys360.com. I’ll review the claim and, where warranted, correct the article and note the correction.
Legal and rights complaints
Copyright, trademark, and other rights complaints are handled separately — see the Disclaimer page for the relevant process.
